User-generated content (also known as UGC) is a great way to market a brand and create authentic and persuasive content. While beautiful ads, a strong spokesperson and convincing pitches from a company are important; UGC is often the most trusted tool for customers. According to studies, UGC is the most powerful type of media in terms of influencing shopping experiences and decisions. And it’s even more powerful for Millenials. On average, Millenials spend up to 18 hours per day looking at media and a third of this time devoted to UGC. According to Millenials, UGC is 35% more memorable than other media and 50% more trusted. So why is UGC so powerful and what can businesses do to better harness it?
UGC is personal
There are so many ways to advertise a business digitally. From sponsored content to banner ads, native advertising and social media campaigns, businesses’ biggest challenge is figuring out which channels are best and how to target users through them in the most effective way. In a world that is crowded with digital advertising and content options, UGC stands out as something far more organic and authentic. Rather than “hearing” the voice of a brand explain why a service or product is best, UGC is much closer to receiving a personal recommendation from a friend or a relative, and this feeling of UGC being both personal and authentic makes it a very powerful tool to increase sales.