Why Customer Reviews are Essential to Ensuring Success
Monday, 09 January 2017
Customer reviews are more important than ever before. We have seen repeatedly how reviews can singlehandedly make or break a business. And the number of consumers who read and trust online reviews is growing. This is largely down to trust. Customers trust other customers a lot more than they trust retailers and certainly much more
How to prevent shopping cart abandonment
Sunday, 08 January 2017
Shopping cart abandonment is a huge problem for retailers, and especially for digital retailers. According to recent research from the first quarter of 2016, an enormous 74.3% of digital carts are abandoned worldwide. In fact, shopping cart abandonment is one of the biggest challenges in the world of online stores. There are many reasons why
How Sci-Fi Predicted Voice Tech
Tuesday, 06 December 2016
2016 seems to be full of exciting new voice tech. There are a whole variety of personal voice assistants like Siri and Cortana. Smart Homes have gotten serious with incredible looking devices like Google Home and the Amazon Echo (both of which are voice controlled) and cars have gotten smarter to the point where ambient
Video Game Voices
Thursday, 20 October 2016
Video games were once the realm of Pacman and Space Invaders, with various blobs moving across screens accompanied by a symphony of bleeps (don’t get me wrong, those games are still amazing). But as the technologies evolved to allow for more complex and immersive video game experiences, the characters and sounds of video games have
Voice activation is everywhere
Wednesday, 28 September 2016
Voice-activated technologies apps and gadgets are taking the world by storm. So why is voice becoming so popular and what are the coolest new technologies out there? For one thing, gadgets, in general, are becoming ever more convenient and often convenience=hands free. Giving users the ability to take care of tasks and use apps without
How to create the perfect marketing strategy
Thursday, 22 September 2016
It’s surprising how many time businesses in 2016 fail to bring together the correct components to build a comprehensive marketing strategy. The world today is still full of companies that build and fall in love with magical technologies without giving enough thought to how they will bring those technologies to customers. Similarly, there are still
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Why online customer service is better with voice